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Refund & Exchange Policy
Our simple policy for damaged or incorrectly delivered honey products.
Simple Policy
Sudha Honey is committed to delivering quality products. We only accept replacements for damaged or incorrectly delivered items. Since honey is a food product, it cannot be returned once opened.
No Returns Policy
All Sales are Final
We do not accept returns on honey or any food products once delivered to you.
Food Safety: As a food product, honey cannot be accepted for return after delivery. Once opened, the product cannot be resold for health reasons.
Replacements Only
Free Replacement For:
We offer free replacement for damaged bottles or wrong items delivered. Please contact us within 7 days of delivery with photos as proof.
Valid Replacement Reasons:
Report Within 7 Days
7-Day Reporting Window
Contact us within 7 days of delivery if you receive damaged or wrong product. We cannot accept replacement requests after 7 days.
Inspect Immediately: Please check your product as soon as it arrives. Take photos or videos of any damage before opening.
How to Claim Replacement
Simple 3-Step Process:
Email Us With Photos
Contact us within 7 days of delivery. Send clear photos of the damaged bottle/product and your order details to info@sudhahoney.com
We Review & Approve
Our team reviews your photos and approves the replacement within 1-2 business days
We Ship Replacement
Replacement product is shipped to you at no cost. Free delivery on all approved replacements
We Do NOT Replace
Non-Replaceable Items:
Quick Summary
Returns
Not accepted for food products
Replacements
For damaged or wrong items - FREE
Report Within
7 days from delivery date
Contact
info@sudhahoney.com with photos
Received Damaged Product?
Email us within 7 days with photos and order details. We'll approve your replacement quickly!
Email: info@sudhahoney.comEmail: info@sudhahoney.com | Phone: +91 95876 44207
Address: Behroj, Rajasthan 301404